Privacy Policy

We know that in this digital age, your privacy is important. This Privacy Policy reflects our commitment to protect personal data and the choices we offer you regarding how your data is used. We welcome you to read more about how we keep your information safe, as well as how you can exercise your rights. In addition, our Privacy policy covers our treatment of data that may be personal to you.

  • We will review, update, and amend these policies from time to time consistent with our business needs and technology. We encourage you to check back periodically for new updates or changes. Your continued use of the service makes up your acceptance of any change to this Privacy Policy. We are the data controller of your information. We handle and process all data on behalf of our customers.
  • You may likewise decide not to give us "discretionary" Personal Data; however please remember that without it, we will most likely be unable to provide you with the full scope of our administrations or with the best client experience when utilizing our Services.
  • This Privacy Policy ("Privacy Policy") describes how WhooShare BV. will gather, use, and maintain your Personal Information on the Vtranslate. It will also explain your legal rights with respect to that information.
  • By using the WhooShare BV App or services, you confirm that you have read and understand this Privacy Policy, and our Terms (together referred to herein as the "Agreement"). The Agreement governs the use of Vtranslate. WhooShare BV will collect, use, and maintain information consistent with the Agreement.
  • The app does use third party services that may collect information used to identify you.

Link to privacy policy of third-party service providers used by the app

We recommend that you read this Policy in full to ensure you are fully informed. However, if you only want to access a particular section of this Policy, then you can click on the relevant link below to jump to that section.

Privacy Policy

When do we acquire information?

We get data from you when you get enlisted on our app or enter information on our App. Below are the examples:

  • To contact us on the App (e.g., your name and email address)
  • To make purchases, all data process through Apple Store and Google Play store.
  • To deal with our relationship with you, including notifying you about changes to our terms or security arrangement. Requesting that you leave an auditor to take an overview.
  • To manage and ensure our business and this App (counting investigating, information examination, testing, framework upkeep, backing, announcing, and facilitating information).
  • To send you our email newsletter and other automated email correspondences.
  • To make proposals and suggestions to you about merchandise or administrations that might hold any importance with you.

Automatically collected information about your use of our Services or tools

This information is registered automatically with the visit by own configuration or manual of each tool on the App:

  • When you visit, connect with, or utilize our service, we may gather, record, or create specific specialized data about you. We do so either autonomously or with the assistance of third gathering Service Providers, including using "cookies" and other following innovations.
  • Such data comprises of availability, specialized and collected utilization data, for example, IP locations and general areas, gadget data (like sort, working framework, cell phone id, program form, region and language settings, Browser Information, Geographic location, Time of Visit, Referring App, applications or service, search engine utilized), date and time stamps of use, the and pixels introduced or used on such gadget and the recorded movement (meetings, clicks and further cooperation's) of Visitors and Users regarding our Service. for purposes including examination, service-, tasks, and business quality control and enhancements, and record-keeping purposes.

This is to improve the App, services, and security, among which we include security inspection by the administration of the App and third parties.

Do Not Track

Currently, various browsers — such as Internet Explorer, Firefox, and Safari — offer a "do not track" or "DNT" option that relies on a technology known as a DNT header, which sends a signal to Web sites' visited by the user about the user's browser DNT preference setting. Vtranslate does not currently commit to responding to browsers' DNT signals with respect to the Company's Web sites, in part, because no common industry standard for DNT has been adopted by industry groups, technology companies or regulators, including no consistent standard of interpreting user intent. Vtranslate takes privacy and meaningful choice seriously and will make efforts to continue to monitor developments around DNT browser technology and the implementation of a standard.

How do we use your details?

We may utilize the data we procure from you when you enlist, make a buy, respond to an examination or promoting correspondence, peruse the App, or utilize specific other App includes in the following ways:

  • Deliver any services purchased by you to you;
  • Correspond with you;
  • Compile anonymous statistical data for our own use or for a third party's use;
  • Assist law enforcement as necessary;
  • Prevent fraudulent activity on our mobile app;
  • Analyze trends to improve our App and offerings.
  • To fulfill or meet the reason you provided the information (e.g., to help provide our App services to you).
  • To personalize and develop our App and the services we provide you and improve our offerings.
  • To provide certain features or functionality of the services on the App.
  • For marketing and promotions.
  • To create, maintain, customize, and secure your account with us.
  • To provide you with support, to communicate with you and respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses.
  • To personalize your experience and to deliver content and services relevant to your interests.
  • To help maintain the safety, security, and integrity of our App, services, databases, and other technology assets and business.
  • For testing, research, analysis, and App development, including to develop and improve our App and services.
  • To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
  • To prevent illegal activity, fraud, and abuse.
  • Where we must play out the agreement we are going to go into or have gone into with you.
  • To help our App that will be ready to serve you better.
  • To allow us to brought administration you up in furnishing a response to your client assistance demands.

When we share personal information

Once your personal information is collected, as detailed above, we may share it with third parties for various reasons, among them email delivery, data hosting, analytics, payment processing and content streaming. These services may collect browsing data that includes IP addresses, referring pages, and users' movements as they navigate the App. Other third parties help us with our marketing efforts including sending and analyzing our marketing efforts by measuring whether recipients have opened an email and clicked on any content within it.

When we share your personal information with a third party, we require that third party to protect the information consistent with this Statement and limit its use of the information to performing the services they provide to us. For example, when we share personal information with payment processors or presenters of web seminars, its use is limited to providing that service.

Do we use 'cookies'?

Yes. Cookies are small documents App or its provider exchanges to your computer's hard drive or Mobile device through Application (if you allow) that permit the App's or service provider's systems to identify your Mobile devices and capture please remember certain information. For example, we use cookies to help us keep in mind and process the things in your devices. Also, they are used to help us understand your requirements based on prior or current App activity, which permits us to offer you improved upon services. We also use cookies to help us put together aggregate data about App traffic and App conversation so that people may offer better App experience and tools in the foreseeable future.

We use cookies to:

  • Understand and save user's tastes for future views or visits of our App.
  • Keep an eye on advertisements.
  • Compile aggregate data about App traffic and App connections to provide better App activities and tools in the foreseeable future.
  • We might also use third-party services that monitor these details on our behalf.

Third Party Cookies and other tracking technology

ServiceDescription
Firebase AuthenticationFirebase Authentication allows us to authenticate users to the Vtranslate app. Every time a user signs in, the user credentials are sent to the Firebase Authentication backend and exchanged for a Firebase ID token (a JWT) and refresh token. Firebase ID tokens are short lived and last for an hour; the refresh token can be used to retrieve new ID tokens.
Firebase Cloud FirestoreCrash Reporting creates detailed reports of the errors in the Vtranslate app. We use the platform to track app crashes as they occur and prevent future ones. Errors are grouped into issues based on having similar stack traces and triaged by the severity of impact on users. We do not collect any personally identifiable information (such as names, email addresses, or phone numbers) with Crash Reporting.
Firebase A/B Testing (Remote Config)Firebase Remote Config is an A/B testing and configuration service provided by Google Inc. Personal Data collected: various types of Data as specified in the privacy policy of the service.
AppsflyerAppsflyer uses device identifiers to collect and store information such as a number of sessions per user, session duration, operating system, device models, geography, first launches, and app updates for analytics.

Consent to use cookies

We will ask for your permission (consent) to place cookies or other similar technologies on your device, except where these are essential for us to provide you with a service that you have requested (e.g., to enable you to log in to our app).

There is a notice on our home page which describes how we use cookies and requests your consent to place cookies on your device.

California Consumer Rights

The California Consumer Privacy Act provides specific rights to those who live in California. If you are a California-based consumer, as that term is defined under California law, this section shall apply in addition to all other applicable rights and information contained in this Statement.

  • You have the right to request that we provide you with information about what personal information we collect, use, and disclose.
  • You have the right to request that we delete personal information we, or our service providers, store about you.
  • We will not discriminate or retaliate against you if you elect to exercise any rights under this section of our Privacy Statement.
  • You may request that we not sell your personal information. As noted above, we do not sell your personal information and we only share your personal information with third parties, as described in this Statement.
  • You have the right to designate an authorized agent to make a request on your behalf. Please see the Identity Verification Requirement below for information on our process for verifying that we have received a legally valid request.
  • If you are a California consumer and have additional questions based on this section of our Privacy Statement or wish to submit a request to request that we not share your information with third parties, please contact us by email or through our contact us page.
  • See more at https://consumercal.org/about-cfc/cfc-education-foundation/california-online-privacy-protection-act-caloppa-3/

According to caloppa, we agree to the following:

  • Users can visit our App anonymously.
  • Once this online privacy policy is established, we will put a link to it on our App, on the first significant web page after getting into our App.
  • Our ONLINE PRIVACY POLICY link includes the term 'Privacy' and can certainly be on the page given above.
  • You'll be notified of any ONLINE PRIVACY POLICY changes:
  • Via Email

GDPR-Customer data processing appendix

"Customer Data" means any personal data that OCI processes on behalf of Customer via the Services, as more particularly described in this DPA.

"Data Protection Laws" means all data protection laws and regulations applicable to a party's processing of Customer Data under the Agreement, including, where applicable, EU Data Protection Law and Non-EU Data Protection Laws.

GDPR-EU data protection law

"EU Data Protection Law" means all data protection laws and regulations applicable to Europe, including (i) Regulation 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (General Data Protection Regulation) ("GDPR"); (ii) Directive 2002/58/EC concerning the processing of personal data and the protection of privacy in the electronic communications sector; (iii) applicable national implementations of (i) and (ii); and (iv) in respect of the United Kingdom ("UK") any applicable national legislation that replaces or converts in domestic law the GDPR or any other law relating to data and privacy as a consequence of the UK leaving the European Union.

Europe” means, for the purposes of this DPA, the European Union, the European Economic Area and/or their member states, Switzerland, and the United Kingdom.

Non-EU Data Protection Laws” means the California Consumer Privacy Act (“CCPA”); the Canadian Personal Information Protection and Electronic Documents Act (“PIPEDA”); and the Brazilian General Data Protection Law (“LGPD “), Federal Law no. 13,709/2018.

SCCs” means the standard contractual clauses for processors as approved by the European Commission or Swiss Federal Data Protection Authority (as applicable), which shall be applied only to transfers of Customer Data from the European Union.

Sensitive Data” means (a) social security number, passport number, driver’s license number, or similar identifier (or any portion thereof); (b) credit or debit card number (other than the truncated (last four digits) of a credit or debit card); (c) employment, financial, genetic, biometric or health information; (d) racial, ethnic, political or religious affiliation, trade union membership, or information about sexual life or sexual orientation; (e) account passwords; or (f) other information that falls within the definition of “special categories of data” under applicable Data Protection Laws.

Services Data” means any data relating to the Customer’s use, support and/or operation of the Services, including information relating to volumes, activity logs, frequencies, bounce rates or other information regarding emails and other communications Customer generates and sends using the Services.

  • Parties' roles: If EU Data Protection Law or the LGPD applies to either party's processing of Customer Data, the parties acknowledge and agree that concerning the processing of Customer Data, Customer is the controller and is a processor acting on behalf of Customer, as further described in Annex A (Details of Data Processing) of this DPA.
  • Purpose limitation: WhooShare BV shall process Customer Data only following Customer's documented lawful instructions as outlined in this DPA, as necessary to comply with applicable law, or as otherwise agreed in writing ("Permitted Purposes"). The parties agree that the agreement sets out the Customer's complete and final instructions to WhooShare BV concerning the processing of Customer Data, and processing outside the scope of these instructions (if any) shall require a prior written agreement between the parties.
  • Prohibited data. Customer will not provide (or cause to be provided) any Sensitive Data to OCI for processing under the Agreement, and OCI will have no liability whatsoever for Sensitive Data, whether in connection with a Security Incident or otherwise. For the avoidance of doubt, this DPA will not apply to Sensitive Data.
  • Customer compliance: Customer represents and warrants that (i) it has complied, and will continue to comply, with all applicable laws, including Data Protection Laws, in respect of its processing of Customer Data and any processing instructions it issues to WhooShare BV; and (ii) it has provided, and will continue to provide, all notice and has obtained, and will continue to obtain, all consents and rights necessary under Data Protection Laws for WhooShare BV to process Customer Data for the purposes described in the agreement. Customer shall have sole responsibility for the accuracy, quality, and legality of Customer Data and how Customer acquired Customer data. Without prejudice to the generality of the foregoing, Customer agrees that it shall be responsible for complying with all laws (including Data Protection Laws) applicable to any emails or other content created, sent, or managed through the service, including those relating to obtaining consents (where required) to send emails, the content of the emails and its email deployment practices.
  • The lawfulness of Customer's instructions: Customer will ensure that United Kingdom processing of the Customer Data by Customer's instructions will not cause WhooShare BV to violate any applicable law, regulation, or rule, including, without limitation, Data Protection Laws. WhooShare BV shall promptly notify Customer in writing unless prohibited from doing so under EU Data Protection Laws if it becomes aware or believes that any data processing instruction from Customer violates the GDPR or any UK implementation of the GDPR.

How do we protect your details?

  • We have implemented industry-accepted administrative, physical, and technology-based security measures to protect against loss, misuse, unauthorized access, and alteration of personal information in our systems. We ensure that any employee, contractor, corporation, organization, or vendor who has access to personal information in our systems is subject to legal and professional obligations to safeguard that personal information.
  • We do not use vulnerability scanning and/or scanning to PCI specifications.
  • We use regular Malware Scanning.
  • Your individual information is comprised behind secured systems and is merely accessible by a restricted number of folks who've special access privileges to such systems and must keep the information confidential carefully. Furthermore, all very sensitive/credit information you resource is encrypted via Secure Socket Layer (SSL) technology.
  • We implement several security measures whenever a user gets into, submits, or accesses their information to keep up the protection of your individual information.
  • While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or form of electronic storage is 100 percent secure. Therefore, we cannot guarantee its absolute security.
  • WhooShare BV prohibits unauthorized access or use of personal information stored on our servers. Such access is a violation of law, and we will fully investigate and press charges against any party that has illegally accessed information within our systems.

CAN-SPAM Act

The CAN-SPAM Act is a regulation that sets the guidelines for commercial email, establishes requirements for commercial announcements, offers recipients to have emails ceased from being delivered to them, and spells out hard fines for violations.

We accumulate your email to be able to:

  • Send information, react to questions, and/or other demands or questions
  • To maintain compliance with CANSPAM, we consent to the next:
  • Not use untrue or misleading subject matter or email addresses.
  • Identify the concept as an advertisement in some realistic way.
  • Include the physical address of our App headquarters or business
  • Screen third-party email marketing services for conformity, if one can be used.
  • Honor opt-out/unsubscribe demands quickly.
  • Allow users to unsubscribe utilizing the link at the bottom of every email.

If anytime you want to unsubscribe from receiving future email, you can email us at by using contact form at our App Vtranslate and we'll immediately remove you from ALL communication.

Limitation of liability

  • Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages so some of the above limitations may not apply to you.
  • We make no legal representation that the App or services are appropriate or available for use in locations outside the Netherlands. You may access the App from outside the Netherlands at your own risk and initiative and must bear all responsibility for compliance with any applicable foreign laws.

Indemnification

  • Upon visiting this App you agree release, indemnify, defend and hold harmless WhooShare BV and any of its contractors, agents, employees, officers, directors, shareholders, affiliates and assigns from all liabilities, claims, damages, costs and expenses, including reasonable attorneys' fees and expenses, of third parties relating to or arising out of your use of the App content; your use of the services; your violation of any provision of these terms; any unauthorized information or data you supplied to us. You will have sole responsibility to defend us against any claim, but you must receive our prior written consent regarding any related settlement.

Governing Law and Jurisdiction

  • This App originates from the Netherlands. The laws of the Netherlands. without regard to its conflict of law principles will govern these terms to the contrary. You, hereby agree that all disputes arising out of or in connection with these terms shall be submitted to the exclusive jurisdiction of the Netherlands. By using this App, you consent to the jurisdiction and venue of such courts in connection with any action, suit, proceeding, or claim arising under or by reason of these terms. You hereby waive any right to trial by jury arising out of these terms.

Changes to this privacy notice

We reserve the right to alter this privacy notice at any time. Such alterations will be posted on our App. You can also obtain an up-to-date copy of our privacy notice by contacting us.

Contacting us

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may do so via the contact us or email us.

WhooShare BV
Netherlands

This document was last updated on October 13, 2021